Cloud Portal is not responding

Incident Report for Phonecheck

Resolved

This incident has been resolved.

Posted Oct 11, 2023 - 03:26 PDT

Monitoring

Cloud is operational now and we are monitoring the results.

Posted Oct 11, 2023 - 03:12 PDT

Investigating

We are currently experiencing issues with our Cloud. We are currently looking into this.

Posted Oct 11, 2023 - 02:55 PDT

This incident affected: Desktop Products (Mac Desktop, Windows Desktop) and Cloud Products & Services (Cloud Portal, Cloud API - Get Device Info (Legacy), Cloud API - Bulk IMEI to Get Device Info (Legacy), Cloud API - Get All Devices (Legacy)).